Mon8am - 6:30pm
Tue8am - 6:30pm
Wed8am - 6:30pm
Thu8am - 6:30pm
Fri8am - 6:30pm
SatDates Available
SunClosed

Extended hours available »

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Full details of the survey, priorities & minutes are online here: Patient & Public Involvement Group

If you’re happy with our service and would like to comment or make a suggestion then find out here how to do that.

 “This surgery does not endorse any company cold calling patients requesting their medication details.  Please be very careful about giving your personal and medical details to anyone calling you unless you are happy to do so and have properly identified who you are talking to.  I f you have any concerns please contact us or your local pharmacy to discuss matters further”

We undertake to…

  • treat you with courtesy and respect at all times.
  • treat you as a partner and discuss with you the care and treatment we can provide.
  • give you full information on the services we offer.
  • provide you with emergency care when you need it.
  • refer you for a further opinion when both you and the doctor treating you agree it is necessary and would be of benefit.
  • keep the consultation and your records confidential.
  • provide and maintain a clean and appropriate environment in managed premises that facilitates the prevention and control of infections.
  • give you a full and prompt reply to any complaints you make about the service we provide and try and change practices if we agree this would be beneficial.

In return we ask you…

  • to be patient and civil at all times. We recognise that illness can be extremely stressful.
  • to try and see the same doctor for the same problem.  If you feel unhappy with the doctor that you are seeing, then it is quite sensible and in order to see one of the other doctors,  but please tell the new doctor.
  • if you have a problem , do not take it out on a member of staff.
  • if you move house, please inform the reception staff of your new address.
  • if you have been referred to a hospital, try and keep the appointment and let them know if you cannot attend.